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Knowledgebase

What is the role of live chat in enhancing eCommerce customer experience?

Home » Docs » What is the role of live chat in enhancing eCommerce customer experience?

What is the role of live chat in enhancing eCommerce customer experience?

Live chat enhances the eCommerce experience by providing immediate assistance, answering customer queries in real-time, offering personalised shopping advice, and improving customer satisfaction and conversion rates.

Learn More: Discover 7 Surprising Benefits of Using Live Chat in eCommerce.